Project Overview
The LocalMrFix Booking & Inventory Management System is a comprehensive web-based solution designed to streamline service scheduling, inventory tracking, resource allocation, and social media engagement for a local home repair and maintenance business. This project delivers an intuitive user experience, seamless system integration, and operational efficiency, empowering LocalMrFix to enhance customer satisfaction and drive business growth. Key features include an online booking portal, real-time inventory management, optimized staff and equipment scheduling, and automated social media management.
Client
LocalMrFix
Industry
Home Repairing
Services
UI/UX Design, Web Dev
Completed
Nov 2024
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The Challenge
Developing SConsultants required overcoming significant hurdles to deliver a scalable, user-friendly platform that integrates seamlessly with Upwork’s API and provides actionable insights for freelance teams and clients.
Booking Workflows
ustomers needed an intuitive interface to schedule services across multiple categories, while administrators required tools to manage overlapping bookings and prevent conflicts.
Integrating Diverse Systems
The system needed to integrate with payment gateways, calendar tools (e.g., Google Calendar), and social media platforms (e.g., X, Instagram), ensuring seamless data flow and real-time updates.
Interface Design
Both customers and staff, many of whom are non-technical, required an accessible, easy-to-use interface design without sacrificing advanced functionality for administrators workflows.
Our Approach
Requirements Gathering
Conducted stakeholder interviews to define functional requirements, including booking flows, inventory tracking, and social media automation needs.
Modular Architecture Design
Developed a microservices-based system using React (front-end) and Node.js (back-end) with a PostgreSQL database, ensuring scalability and maintainability.
User-Centric Data Entry
Created wireframes and prototypes, iterating based on usability testing to deliver intuitive interfaces for customers and administrators.
Seamless Integration
Implemented APIs for third-party tools such as Stripe for payments, X API for social media, with rigorous testing to ensure reliability.
Agile Development
Executed 1-week sprints over a 12-week timeline, delivering incremental features and incorporating valuable feedback to client .
Security and Performance
Enforced HTTPS, data encryption, and role-based access control, with load testing for 100 concurrent users to ensure performance.
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Results & Impact
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Booking Completion Rate
Achieved a high success rate for completed bookings, reducing drop-offs.
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Inventory Accuracy
Real-time tracking ensured precise stock levels, minimizing delays.
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Staff Utilization Rate
Optimized scheduling maximized staff and equipment efficiency.
Review
What Our Client Say
The thoughtful review from client upon project completion.
The new system has revolutionized how we operate. Booking is effortless for our customers, our inventory is always accurate, and our social media presence has grown significantly. The team delivered beyond our expectations!
Denis Robinson
Customer
