Project Overview
The LocalMrFix Booking & Inventory Management System is a comprehensive web-based solution designed to streamline service scheduling, inventory tracking, resource allocation, and social media engagement for a local home repair and maintenance business. This project delivers an intuitive user experience, seamless system integration, and operational efficiency, empowering LocalMrFix to enhance customer satisfaction and drive business growth. Key features include an online booking portal, real-time inventory management, optimized staff and equipment scheduling, and automated social media management.
Client
LocalMrFix
Industry
Home Services
Services
UI/UX Design, Web Dev
Completed
Nov 2024
Project Gallery
The Challenge
Building the LocalMrFix system involved overcoming complexities in managing dynamic service operations for a small business, including real-time data synchronization across bookings, inventory, and scheduling, while ensuring scalability and user-friendliness. The project required balancing cost-effective solutions with advanced automation to handle fluctuating demand, integrate third-party tools, and maintain data security amid varying technical expertise of the client’s team.
Operational Streamlining
Integrating disparate systems for bookings, inventory, and scheduling to eliminate manual errors and provide a unified view of operations through automation.
Inventory Management
Tracking tools in real-time to prevent stockouts during ongoing jobs, with intelligent alerts for low inventory levels tied to upcoming service demands.
Scalable Resource Allocation
Optimizing staff and equipment assignments dynamically based on job urgency, location, and availability, while accommodating growth.
Our Approach
User Centric Design
Conducted workshops with LocalMrFix staff and customers to create intuitive wireframes and prototypes using Figma, focusing on mobile-first responsiveness for field technicians.
Custom Backend Development
Built a scalable Node.js API with Express.js, integrated MongoDB for real-time data handling, and used Socket.io for live updates on bookings and inventory.
Booking Portal Implementation
Developed a calendar-based portal with Stripe integration for payments and Google Calendar sync, ensuring conflict-free scheduling.
Inventory & Scheduling Optimization
Implemented algorithms for resource allocation using libraries like FullCalendar, with automated alerts via Twilio SMS and email notifications.
Performance & Security
Applied Redis caching for fast queries, JWT authentication for secure access, and regular backups to ensure data integrity and compliance with GDPR basics.
Stakeholder Collaboration
Maintained agile sprints with weekly demos to LocalMrFix owners, aligning features with their operational needs and future expansion plans.
Project Showcase Video
Results & Impact
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Booking Completion Rate
Achieved a high success rate for completed bookings, reducing drop-offs.
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Inventory Accuracy
Real-time tracking ensured precise stock levels, minimizing delays.
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Staff Utilization Rate
Optimized scheduling maximized staff and equipment efficiency.
Review
What Our Client Say
The thoughtful review from client upon project completion.
The new system has revolutionized how we operate. Booking is effortless for our customers, our inventory is always accurate, and our social media presence has grown significantly. The team delivered beyond our expectations!
CEO LocalMrFix
Customer
